Order tracking
Track any purchase with its order key - no account needed. Signed-in buyers can skip this and open orders from Purchase history.
Awaiting payment
Crypto top-ups wait for network confirmation. The page updates automatically.
Processing
Payment received - your items are being released.
Delivered
Done. Keys/credentials are revealed here and in Purchase history.
Failed / expired
Payment never completed or timed out - nothing was charged.
It's in your invoice / confirmation right after checkout. Signed-in buyers can also open any order straight from Purchase history.
Instant for SRX purchases - the moment payment clears, the item is on this page and in Purchase history.
Crypto needs on-chain confirmations. Leave the order page open; it refreshes itself and flips to Delivered once confirmed.
Open a ticket in our Discord with your order key and we'll sort it out.
Track by order key
Found in your invoice.
Lost your key? Open a ticket in our Discord with your payment details and we'll locate the order.
